Email: orders@lillegsbaby.com

Phone: 732.415.8347

Our hours of operation are:

• Monday – Thursday: 10 AM EST – 4:30 PM EST

Friday: 10 AM EST – 1 PM EST

We respond to messages in the order they were received. Please wait for our reply before sending a follow-up message, as new messages may push your request to the end of the queue.

Messages are answered during business hours. Replies are sent in the order they are received. Please check your spam folder if you cannot find our response. If you do not hear back, wait at least one business day before sending a follow up message.

We are unable to make changes to orders once they are placed.

If the order is not fulfilled yet we can but there is a 3% credit card fee for cancellations

Yes, there is a 3% restocking fee on all returns.

You can mark your order as a gift at checkout. Pricing is not removed automatically. We do not offer gift receipts at this time. Gift returns follow our regular return policy.

You will receive an email notification once your order is ready for pickup. Please check your spam folder if you do not see it.

Once your order is processed, you will receive an email with a tracking number. The tracking information will be updated once your order ships.

Please contact USPS or the delivery carrier for assistance. If they are unable to help, you can reach out to us for further support.

For any questions regarding ETA shipments, please contact our customer service.

During busy periods like sales, launches or holidays, processing times may be longer than usual. Orders are shipped as quickly as possible, but please allow extra time for fulfillment. If you need an updated estimate, reach out to us with your order number.

Tracking updates once the carrier has scanned and received the package. It may take a bit of time to show movement. If it has been a couple of days and nothing has updated, feel free to reach out to us and we can check why it is not tracking yet.

International customers are responsible for all import duties, customs fees and local taxes. Please make sure your address is complete and accurate before placing your order.

International orders may be delayed due to customs, import inspections, or local carrier processing, which are outside of our control. Once shipped, the order is handled by the shipping carrier and customs authorities.

Customers are responsible for any duties, taxes, or import fees required by their country. Delivery times may vary by destination and customs clearance.

We do not restock items on fashion items, but our basics restock all year round. Keep in mind that returns are added back to inventory, so we recommend checking our website periodically for availability.

Basics are restocked regularly. Fashion items may not return once sold out. If a size or style you want is unavailable, you can click the Notify Me button on the product page to receive an alert if it comes back in stock.

Please start a return through our online return portal and follow the prompts for damaged or incorrect items.

No, if you purchased an item from a retailer, please contact the store you bought it from for assistance. We can only process returns for items purchased directly from our website.

We do not offer exchanges. If you need a different item, please start a return and place a new order for the correct item.

All returns take 7 days to be processed once received at our warehouse.

All returns must be processed through our online return portal. We cannot guarantee refunds for returns that are not processed through our portal, as we have no way to track them.

For further details, view our full return policy here

Sale items, discounted items and orders purchased with promo codes are final sale and cannot be returned. Please double check your selections before purchasing, especially during promotions.

If only part of a bundle is returned, or fewer items are kept than required for a promotion, the value of the promotional discount will be deducted from the refund.

Exchanges are not offered. If the item does not fit, you can return it following the return policy and place a new order in the correct size.

Most items fit true to size. Some pieces, like jean leggings, may require sizing up. Please check product pages for specific sizing notes. If you are between sizes or need help, feel free to contact us.

For dyed fabrics, we recommend washing in cold water before the first wear. For delicate items, hand wash or use a gentle cycle and avoid high heat drying to keep fabrics in their best condition.